FAQs - Pretty Collected



What is a printable?

A printable is a graphic design offered as a digital file for you to download and print yourself!

How will I receive my printable file?

You will have three ways to access your files: the thank you page at checkout, your confirmation email, and your orders page via member login.

Thank You Page:

Once you place your order you will be directed to a thank you page with a download link. Click the link to download your files and save them to your computer. 

Confirmation Email:

You will receive an order confirmation email which will also have a link to download your files. Click the link to download your files and save them to your computer. 

Member Login:

If you need to access your file(s) in the future, you can always login to your account and navigate to your "orders" page. You will then be able to locate the link to download your files. 

What type of printable file will I receive?

You will receive a PDF file in various sizes depending on what you are ordering. They are all at 300 DPI. 

Most baby shower printables are 8.5x11 files with two 5x7s formatted on the page with crop marks for cutting. 

Most signs and wall art printables are 8x10. 

How many times can I use the file?

You can print as many as you need. The baby shower printables can be used for multiple baby showers! However, you MAY NOT print and resell our products as printed products. 

How do I print my file?

You can print at home or a local print shop. I recommend searching on Yelp for local print shops. This is typically a very affordable option with great print quality! They will also be able to cut the file(s) down to size for you! 

Although most people are familiar with FedEx and Staples, they do tend to have higher prices. Great customer service, but you will tend to pay a bit more per print. 

What paper should I print on?

I recommend printing on heavy cardstock - at least 60 lb. If you use a local print shop, you could always purchase and drop off your own cardstock for them to use! This will definitely save you money!

When will my order ship? You can Check the Shipping Page for a List of All Products.

Mugs: 2-3 Business days

Jewelry: 1-3 Business days

Tees: 2-3 Business days